Decentro - Notice history

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Scheduled Maintenance - Operational

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Nov 2026

NOV22
Decentro - Scheduled Maintenance at Source (Equifax) for Credit Bureau Products
Planned6:30 PM – 6:30 PMUTC

  • Dear Customer,

    We are writing this to inform you that there is a scheduled maintenance directly at the source - Equifax, for Credit Bureau Products on the 23rd Nov, 2026, from 12:00 AM to 6:00 AM IST (6 hours).

    Please feel free to reach out to support@decentro.tech for any queries.

    Thank you for your patience and understanding.

    Regards,
    Team Decentro

    November 05, 2026 at 8:32 AMUTC
NOV11
Decentro - Scheduled Maintenance at Source for UPI Autopay - 12th Nov, 2026
CompletedMaintenance1 hour
  • CompletedNovember 11, 2026 at 9:30 PMUTC
    Maintenance has completed successfully
  • In progressNovember 11, 2026 at 8:30 PMUTC
    Maintenance is now in progress
  • PlannedNovember 11, 2026 at 11:20 AMUTC

    Dear Customer,

    We are writing this to inform you that there is a scheduled maintenance directly at the source - Yes Bank, for UPI Autopay Products on 12th November, 2026 from 02:00 AM to 03:00 AM.

    Please feel free to reach out to support@decentro.tech for any queries.

    Thank you for your patience and understanding.

    Regards,
    Team Decentro

NOV11
Decentro - Scheduled Maintenance at Source (Equifax) for Credit Bureau Products
CompletedMaintenance6 hours
  • CompletedNovember 12, 2026 at 12:30 AMUTC
    Maintenance has completed successfully
  • In progressNovember 11, 2026 at 6:30 PMUTC
    Maintenance is now in progress
  • PlannedNovember 05, 2026 at 8:31 AMUTC

    Dear Customer,

    We are writing this to inform you that there is a scheduled maintenance directly at the source - Equifax, for Credit Bureau Products on the 12th Nov, 2026, from 12:00 AM to 6:00 AM IST (6 hours).

    Please feel free to reach out to support@decentro.tech for any queries.

    Thank you for your patience and understanding.

    Regards,
    Team Decentro

Decentro - API Performance Fluctuation (CIN Validation & Employment Verification)
ResolvedDegraded performance23 hours 28 minutes
  • ResolvedUTC

    Dear customer,

    The degraded performance for the CIN Validation and Employment Verification APIs has now been resolved. Both APIs are back to full functionality and success rates have returned to normal.

    Thank you for your patience on this.

    Please reach us at support@decentro.tech for any concerns :)

    Regards,
    Team Decentro

  • IdentifiedUTC

    Dear customer,

    We are currently experiencing degraded performance for the CIN Validation and Employment Verification APIs directly from the source. You may experience reduced success rates or delays at this point in time.

    Our team is closely monitoring the same and will keep you posted once the issue has been resolved and back to full functionality.

    Please reach us at support@decentro.tech for any concerns :)

    Regards,
    Team Decentro

  • ResolvedUTC

    Dear customer,

    The degraded performance for the CIN Validation and Employment Verification APIs has now been resolved. Both APIs are back to full functionality and success rates have returned to normal.

    Thank you for your patience on this.

    Please reach us at support@decentro.tech for any concerns :)

    Regards,
    Team Decentro

  • IdentifiedUTC

    Dear customer,

    We are currently experiencing degraded performance for the CIN Validation and Employment Verification APIs directly from the source. You may experience reduced success rates or delays at this point in time.

    Our team is closely monitoring the same and will keep you posted once the issue has been resolved and back to full functionality.

    Please reach us at support@decentro.tech for any concerns :)

    Regards,
    Team Decentro

  • ResolvedUTC

    Dear customer,

    The degraded performance for the CIN (COI) Validation and Employment Verification (Hyperstream) APIs has now been resolved. Both APIs are back to full functionality and success rates have returned to normal.

    Thank you for your patience while we worked with the source on this.

    Please reach us at support@decentro.tech for any concerns :)

    Regards,
    Team Decentro

  • MonitoringUTC

    Dear customer,

    We are currently experiencing degraded performance for the CIN (COI) Validation and Employment Verification (Hyperstream) APIs directly from the source. You may experience reduced success rates or delays at this point in time.

    Our team is closely monitoring the same and will keep you posted once the issue has been resolved and back to full functionality.

    Please reach us at support@decentro.tech for any concerns :)

    Regards,
    Team Decentro

NOV3
Decentro - Scheduled Maintenance at Source for V3 Collections - 4th November, 2026
CompletedMaintenance2 hours
  • CompletedNovember 03, 2026 at 9:30 PMUTC
    Maintenance has completed successfully
  • In progressNovember 03, 2026 at 7:30 PMUTC
    Maintenance is now in progress
  • PlannedNovember 03, 2026 at 2:43 PMUTC

    Dear Customer,

    We are writing this to inform you that there is a scheduled maintenance directly at the source - Yes Bank, for V3 Collection Payments Products on 4th November, 2026 from 1:00 AM to 3:00 AM.

    Please feel free to reach out to support@decentro.tech for any queries.

    Thank you for your patience and understanding.

    Regards,
    Team Decentro

Oct 2026

OCT29
Decentro - Scheduled Maintenance at Source for V3 Collections - 30th October, 2026
CompletedMaintenance1 hour 30 minutes
  • CompletedOctober 29, 2026 at 10:30 PMUTC
    Maintenance has completed successfully
  • In progressOctober 29, 2026 at 9:00 PMUTC
    Maintenance is now in progress
  • PlannedOctober 29, 2026 at 12:40 PMUTC

    Dear Customer,

    We are writing this to inform you that there is a scheduled maintenance directly at the source - Airtel Bank, for V3 Collection Payments Products on 30th October from 02:30 AM to 04:00 AM.

    Please feel free to reach out to support@decentro.tech for any queries.

    Thank you for your patience and understanding.

    Regards,
    Team Decentro

OCT28
Maintenence Scheduled at Source for Netbanking V3 APIs - 29th October 2026 | 12:00 AM – 01:30 AM
CompletedMaintenance1 hour 30 minutes
  • CompletedOctober 28, 2026 at 8:00 PMUTC
    Maintenance has completed successfully
  • In progressOctober 28, 2026 at 6:30 PMUTC
    Maintenance is now in progress
  • PlannedOctober 28, 2026 at 1:41 PMUTC

    We are writing this to inform you that there is a scheduled maintenance directly at the source - NPCI, for V3 Netbanking Products on the 29th of October, 2026 from 12:00 AM to 01:30 AM

    Please feel free to reach out to support@decentro.tech for any queries.

    Thank you for your patience and understanding.

    Regards,
    Team Decentro

OCT27
Decentro - Scheduled Maintenance at Source (IDFC Bank) for Accounts & Payments
CompletedMaintenance1 hour
  • CompletedOctober 27, 2026 at 8:30 PMUTC
    Maintenance has completed successfully
  • In progressOctober 27, 2026 at 7:30 PMUTC
    Maintenance is now in progress
  • PlannedOctober 27, 2026 at 5:00 PMUTC

    Dear Customer,

    We are writing this to inform you that there is a scheduled maintenance directly at the source - IDFC First Bank for Accounts & Payments Products.

    During this period, the Validate Bank Account v2/v3 service will be impacted.

    Please feel free to reach out to support@decentro.tech for any queries.

    Thank you for your patience and understanding :)

    Regards,
    Team Decentro

OCT27
Decentro - Scheduled Maintenance at Source for V3 Collections - 28th October, 2026
CompletedMaintenance30 minutes
  • CompletedOctober 27, 2026 at 7:00 PMUTC
    Maintenance has completed successfully
  • In progressOctober 27, 2026 at 6:30 PMUTC
    Maintenance is now in progress
  • PlannedOctober 26, 2026 at 6:54 AMUTC

    Dear Customer,

    We are writing this to inform you that there is a scheduled maintenance directly at the source - Yes Bank, for V3 Collection Payments Products on 28th October, 2026 from 12:00 AM to 12:30 AM.

    Please feel free to reach out to support@decentro.tech for any queries.

    Thank you for your patience and understanding.

    Regards,
    Team Decentro

Decentro - API Performance Fluctuation (CIN Validation & Employment Verification)
ResolvedDegraded performance2 hours 24 minutes
  • ResolvedUTC

    This incident has been resolved.

  • MonitoringUTC

    Dear customer,

    We are currently experiencing degraded performance for the CIN (COI) Validation and Employment Verification (Hyperstream) APIs directly from the source. You may experience reduced success rates or delays at this point in time.

    Our team is closely monitoring the same and will keep you posted once the issue has been resolved and back to full functionality.

    Please reach us at support@decentro.tech for any concerns :)

    Regards,
    Team Decentro

Sep 2026

Decentro - API Performance Fluctuation (API Name)
ResolvedMajor outage7 hours 33 minutes
  • ResolvedUTC

    We implemented a fix and are currently monitoring the result.

  • IdentifiedUTC

    Dear customer,

    We are currently experiencing MAJOR OUTAGE in performance for the GSTIN by PAN API directly from the source.

    We regret the inconvenience caused and will keep you posted once the issue has been resolved and back to full functionality.

    Regards,
    Team Decentro

SEP24
Decentro - Scheduled Maintenance at Source for User Verification Services - 25th September, 2026
CompletedMaintenance6 hours
  • CompletedSeptember 25, 2026 at 12:30 AMUTC
    Maintenance has completed successfully
  • In progressSeptember 24, 2026 at 6:30 PMUTC
    Maintenance is now in progress
  • PlannedSeptember 23, 2026 at 2:26 PMUTC

    Dear Customer,

    We are writing this to inform you that there is a scheduled maintenance at the source for the User Verification services listed below, starting on the 25th of September, 2026 from 00:00 Hours IST until 06:00 Hours IST.

    1. VerifyPay (v3)

    Please Note: Customers on a multi-provider configuration (v3 APIs) will not face any downtime.

    Please feel free to reach out to support@decentro.tech for any queries.

    Thank you for your patience and understanding.

SEP23
Decentro - Scheduled Maintenance at Source for User Verification Services (Version 3) - 24th September, 2026
CompletedMaintenance4 hours
  • CompletedSeptember 23, 2026 at 10:30 PMUTC
    Maintenance has completed successfully
  • In progressSeptember 23, 2026 at 6:30 PMUTC
    Maintenance is now in progress
  • PlannedSeptember 15, 2026 at 10:50 AMUTC

    Dear Customer,

    We are writing this to inform you that there is a scheduled maintenance at the source for the User Verification services listed below, starting on the 24th of September, 2026 from 00:00 Hours IST until 04:00 Hours IST.

    1. Reverse Penny Drop (Intent API) (v3)

    2. VerifyPay (v3)

    Customers can expect performance issues in the mentioned time period.

    Please feel free to reach out to support@decentro.tech for any queries.

    Thank you for your patience and understanding.

SEP21
Decentro - Scheduled Maintenance at Source for V3 Collections - 22nd September' 26
CompletedMaintenance3 hours
  • CompletedSeptember 21, 2026 at 10:30 PMUTC
    Maintenance has completed successfully
  • In progressSeptember 21, 2026 at 7:30 PMUTC
    Maintenance is now in progress
  • PlannedSeptember 21, 2026 at 12:46 PMUTC

    Dear Customer,

    We are writing this to inform you that there is a scheduled maintenance directly at the source - Yes Bank, for V3 Collection Payments Products on 22nd September, 2026 from 01:00 AM to 04:00 AM.

    Please feel free to reach out to support@decentro.tech for any queries.

    Thank you for your patience and understanding.

    Regards,
    Team Decentro

SEP21
Decentro - Scheduled Maintenance at Source for User Verification Services (Version 3) - 22nd September, 2026
CompletedMaintenance4 hours
  • CompletedSeptember 21, 2026 at 10:30 PMUTC
    Maintenance has completed successfully
  • In progressSeptember 21, 2026 at 6:30 PMUTC
    Maintenance is now in progress
  • PlannedSeptember 15, 2026 at 10:48 AMUTC

    Dear Customer,

    We are writing this to inform you that there is a scheduled maintenance at the source for the User Verification services listed below, starting on the 22nd of September, 2026 from 00:00 Hours IST until 04:00 Hours IST.

    1. Reverse Pennydrop/ Pennypull (Intent API) (v3)

    Customers can expect performance issues in the mentioned time period.

    Please feel free to reach out to support@decentro.tech for any queries.

    Thank you for your patience and understanding.

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