Decentro - Notice history

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Scheduled Maintenance - Operational

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Notice history

May 2026

Decentro - Scheduled Maintenance at Source (DBS Bank) for Accounts & Payments
Scheduled for May 02, 2026 at 6:00 PM – 6:00 PM
  • Planned
    May 02, 2026 at 6:00 PM
    Planned
    May 02, 2026 at 6:00 PM

    Dear Customer,

    We are writing this to inform you that there is a scheduled maintenance directly at the source - DBS Bank for Accounts & Payments Products.

    Please feel free to reach out to support@decentro.tech for any queries.

    Thank you for your patience and understanding :)

    Regards,
    Team Decentro

Apr 2026

Performance issue in DigiLocker File Download API | MAJOROUTAGE
  • Resolved
    Resolved
    Dear customer, We hope you are doing great. The APIs performance fluctuation has been resolved and they are fully functional now. Please reach us at support@decentro.tech for any concerns. Regards, Team Decentro
  • Identified
    Identified
    Dear customer, We hope you are doing great. We are currently experiencing a fluctuation in performance directly from the Source for DigiLocker File Download API at Decentro. We are sorry for the inconvenience. We will keep you posted once the issue has been resolved and back to full functionality. Regards, Team Decentro
Digilocker/UIStream Scheduled Downtime at Source on 25th April
  • Completed
    April 26, 2026 at 6:30 PM
    Completed
    April 26, 2026 at 6:30 PM
    Maintenance has completed successfully
  • In progress
    April 24, 2026 at 6:30 PM
    In progress
    April 24, 2026 at 6:30 PM
    Maintenance is now in progress
  • Planned
    April 24, 2026 at 6:30 PM
    Planned
    April 24, 2026 at 6:30 PM

    Hi Team

    This is to inform you that, due to migration activity starting from 25th April, 12:00 AM, PAN services will be unavailable until the activity is completed, and the end time may vary depending on any issues encountered during the migration.

    All concerned are requested to take note of the above and make necessary arrangements at their end.

    Updates will be shared as and when available.

    Inconvenience, if any, is regretted.

    Regards
    Team Decentro

Decentro - Scheduled Maintenance at Source (CERSAI)
  • Completed
    April 27, 2026 at 2:30 AM
    Completed
    April 27, 2026 at 2:30 AM
    Maintenance has completed successfully
  • In progress
    April 24, 2026 at 2:30 PM
    In progress
    April 24, 2026 at 2:30 PM
    Maintenance is now in progress
  • Planned
    April 24, 2026 at 2:30 PM
    Planned
    April 24, 2026 at 2:30 PM

    Hi Team

    This is to inform that the CKYC products will be unavailable from 24 April 2026 (20:00 hrs) to 27 April 2026 (08:00 hrs) due to a planned activity at CERSAI.

    It is recommended to pause the Bulk activities 12 hours prior to the downtime.

    You may reach us at support@decentro.tech for any concerns.

    Regards,
    Team Decentro

Performance issue in Mobile to Udyam | MAJOROUTAGE
  • Resolved
    Resolved
    Dear customer, We hope you are doing great. The API performance fluctuation has been resolved and is fully functional now. Please reach us at support@decentro.tech for any concerns. Regards, Team Decentro
  • Identified
    Identified
    Dear customer, We hope you are doing great. We are currently experiencing a fluctuation in performance directly from the Source for Mobile to Udyam APIs at Decentro. We are sorry for the inconvenience. We will keep you posted once the issue has been resolved and back to full functionality. Regards, Team Decentro
Performance issue in Mobile to Udyam | MAJOROUTAGE
  • Resolved
    Resolved
    Dear customer, We hope you are doing great. The API performance fluctuation has been resolved and is fully functional now. Please reach us at support@decentro.tech for any concerns. Regards, Team Decentro
  • Identified
    Identified
    Dear customer, We hope you are doing great. We are currently experiencing a fluctuation in performance directly from the Source for Mobile to Udyam APIs at Decentro. We are sorry for the inconvenience. We will keep you posted once the issue has been resolved and back to full functionality. Regards, Team Decentro

Mar 2026

Decentro - Financial year-end activities at Source (IDFC Bank) for Accounts & Payments
  • Completed
    April 01, 2026 at 6:30 PM
    Completed
    April 01, 2026 at 6:30 PM
    Maintenance has completed successfully
  • In progress
    March 31, 2026 at 6:30 PM
    In progress
    March 31, 2026 at 6:30 PM
    Maintenance is now in progress
  • Planned
    March 31, 2026 at 6:30 PM
    Planned
    March 31, 2026 at 6:30 PM

    Dear Customer,

    We are writing this to inform you that there is a scheduled maintenance directly at the source - IDFC Bank for Accounts & Payments Products on 1st April.

    On this date, while online transactions will remain available , NEFT and RTGS transactions may experience delays or declines. This is due to year-end system activities carried out by banks in line with regulatory guidelines. We recommend planning your transactions accordingly to avoid any potential disruptions.

    Please feel free to reach out to support@decentro.tech for any queries.

    Thank you for your patience and understanding :)

    Regards,
    Team Decentro

Performance issue in Mobile to Udyam | MAJOROUTAGE
  • Resolved
    Resolved
    Dear customer, We hope you are doing great. The API performance fluctuation has been resolved and is fully functional now. Please reach us at support@decentro.tech for any concerns. Regards, Team Decentro
  • Identified
    Identified
    Dear customer, We hope you are doing great. We are currently experiencing a fluctuation in performance directly from the Source for Mobile to Udyam APIs at Decentro. We are sorry for the inconvenience. We will keep you posted once the issue has been resolved and back to full functionality. Regards, Team Decentro
Performance issue in Mobile to Udyam | MAJOROUTAGE
  • Resolved
    Resolved
    Dear customer, We hope you are doing great. The API performance fluctuation has been resolved and is fully functional now. Please reach us at support@decentro.tech for any concerns. Regards, Team Decentro
  • Identified
    Identified
    Dear customer, We hope you are doing great. We are currently experiencing a fluctuation in performance directly from the Source for Mobile to Udyam APIs at Decentro. We are sorry for the inconvenience. We will keep you posted once the issue has been resolved and back to full functionality. Regards, Team Decentro
Decentro - Scheduled Maintenance at Source (CERSAI)
  • Completed
    March 29, 2026 at 12:30 AM
    Completed
    March 29, 2026 at 12:30 AM
    Maintenance has completed successfully
  • In progress
    March 28, 2026 at 2:30 PM
    In progress
    March 28, 2026 at 2:30 PM
    Maintenance is now in progress
  • Planned
    March 28, 2026 at 2:30 PM
    Planned
    March 28, 2026 at 2:30 PM

    Hi Team

    This is to inform that the CKYC products will be unavailable from 28 March 2026 (20:00 hrs) to 29 March 2026 (06:00 hrs) due to a planned activity at CERSAI.
    It is recommended to pause the Bulk activities well before the downtime.

    You may reach us at support@decentro.tech for any concerns.

    Regards,
    Team Decentro

Scheduled Maintenance Downtime Notification – 27th March 2026
  • Completed
    March 27, 2026 at 12:15 AM
    Completed
    March 27, 2026 at 12:15 AM
    Maintenance has completed successfully
  • In progress
    March 26, 2026 at 10:45 PM
    In progress
    March 26, 2026 at 10:45 PM
    Maintenance is now in progress
  • Planned
    March 26, 2026 at 10:45 PM
    Planned
    March 26, 2026 at 10:45 PM

    Hi Team,

    We would like to inform you about a scheduled downtime due to maintenance activity as per the below details:

    Date: 27th March 2026
    Time: 04:15 AM to 05:45 AM

    During this period, the PAN Detailed API will be affected.

    We request you to plan your activities accordingly.

    Please feel free to reach out to support@decentro.tech for any queries or assistance.

    Thank you for your patience and understanding.

    Regards,

    Team Decentro

Mar 2026 to May 2026

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