Decentro - Performance issue in UDYAM Validate | MAJOROUTAGE – Incident details

Validate API with UDYAM Document Type experiencing degraded performance

Performance issue in UDYAM Validate | MAJOROUTAGE

Resolved
Degraded performance
Started about 1 month agoLasted 24 days

Affected

Fabric | Identities - KYC & Onboarding Module

Degraded performance from 1:30 AM to 12:18 PM

Verification Services

Degraded performance from 1:30 AM to 12:18 PM

Business Verification

Degraded performance from 1:30 AM to 12:18 PM

Validate API with UDYAM Document Type

Degraded performance from 1:30 AM to 12:18 PM

Updates
  • Update
    Update
    Dear customer, We hope you are doing great. The API/s performance fluctuation has been resolved and they are fully functional now. Please reach us at support@decentro.tech for any concerns Regards, Team Decentro
  • Resolved
    Resolved
    This incident has been resolved.
  • Identified
    Identified
    Dear customer, We hope you are doing great. We are currently experiencing a fluctuation in performance directly from the Source for UDYAM Validate API at Decentro. We are sorry for the inconvenience. We will keep you posted once the issue has been resolved and back to full functionality. Regards, Team Decentro