Decentro - Performance issue in Upgraded Aadhaar - Generate OTP – Incident details

All systems operational

Performance issue in Upgraded Aadhaar - Generate OTP

Resolved
Degraded performance
Started about 1 year agoLasted 7 days

Affected

Fabric | Identities - KYC & Onboarding Module

Degraded performance from 10:30 AM to 4:51 AM

Aadhaar Services

Degraded performance from 10:30 AM to 4:51 AM

Upgraded Aadhaar XML

Degraded performance from 10:30 AM to 4:51 AM

Updates
  • Resolved
    Resolved
    Dear customer, We hope you are doing great. The APIs performance fluctuation has been resolved and they are fully functional now. Please reach us at support@decentro.tech for any concerns. Regards, Team Decentro
  • Investigating
    Investigating

    Dear customer, We hope you are doing great. We are currently experiencing a fluctuation in performance directly from the Source for Upgraded Aadhaar APIs at Decentro. We are sorry for the inconvenience. We will keep you posted once the issue has been resolved and back to full functionality.

    Regards, Team Decentro