Decentro - Decentro - Fluctuation in PAN APIs from Provider – Incident details

Experiencing partial outage

Decentro - Fluctuation in PAN APIs from Provider

Resolved
Operational
Started 3 months agoLasted about 19 hours

Affected

Decentro Fabric | Onboarding, Data & Risk
Fabric | Identities - KYC & Onboarding Module
Verification Services
Customer Verification
Validate API with PAN Document Type
Validate API with PAN_DETAILED Document Type
Updates
  • Resolved
    Resolved
    This incident has been resolved.
  • Investigating
    Investigating

    Dear Customer,

    We hope you are doing great. We are currently experiencing a fluctuation in performance directly from the Source for PAN APIs at Decentro.

    We are sorry for the inconvenience.

    We will keep you posted once the issue has been resolved and back to full functionality.

    Regards,
    Team Decentro