Decentro - Performance issues in Penny Pull APIs – Incident details

Employment Verification experiencing degraded performance

Performance issues in Penny Pull APIs

Resolved
Operational
Started about 2 years agoLasted about 2 months

Affected

Payments

User Verification V2

Penny Pull - Intent API (Deprecated)

Major outage from 1:38 PM to 10:30 AM

Updates
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Identified
    UTC
    Identified

    Dear customer,

    We hope you are doing great. We are currently experiencing a fluctuation in performance directly from the Source for Reverse Penny Drop/ Penny Pull APIs at Decentro. We are sorry for the inconvenience. We will keep you posted once the issue has been resolved and back to full functionality.

    Regards, Team Decentro