Decentro - Performance issue in CKYC Download – Incident details

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Performance issue in CKYC Download

ResolvedDegraded performance39 minutes

Affected

Fabric | Identities - KYC & Onboarding Module

Degraded performance from 12:10 PM to 12:50 PM

CKYC Services

Degraded performance from 12:10 PM to 12:50 PM

CKYC Download

Degraded performance from 12:10 PM to 12:50 PM

  • ResolvedUTC
    Dear customer, We hope you are doing great. The APIs performance fluctuation has been resolved and they are fully functional now. Please reach us at support@decentro.tech for any concerns. Regards, Team Decentro
  • IdentifiedUTC
    Dear customer, We hope you are doing great. We are currently experiencing a fluctuation in performance directly from the Source for CKYC Download APIs at Decentro. We are sorry for the inconvenience. We will keep you posted once the issue has been resolved and back to full functionality. Regards, Team Decentro