Decentro - Performance issue in Aadhaar XML - Validate OTP – Incident details

Experiencing partial outage

Performance issue in Aadhaar XML - Validate OTP

Investigating
Operational
Started 6 days ago

Affected

Decentro Fabric | Onboarding, Data & Risk

Major outage from 8:55 AM to 12:00 AM

Fabric | Identities - KYC & Onboarding Module

Major outage from 8:55 AM to 12:00 AM

Aadhaar Services

Major outage from 8:55 AM to 12:00 AM

Upgraded Aadhaar XML

Major outage from 8:55 AM to 12:00 AM

Updates
  • Investigating
    Investigating

    Dear customer, We hope you are doing great. We are currently experiencing a fluctuation in performance directly from the Source for Aadhaar APIs at Decentro. We are sorry for the inconvenience. We will keep you posted once the issue has been resolved and back to full functionality. Regards, Team Decentro