Decentro - Performance issue in DigiLocker E-Aadhaar – Incident details

Experiencing partial outage

Performance issue in DigiLocker E-Aadhaar

Identified
Degraded performance
Started 7 days ago

Affected

Decentro Fabric | Onboarding, Data & Risk

Degraded performance from 6:50 PM to 12:00 AM

Fabric | Identities - KYC & Onboarding Module

Degraded performance from 6:50 PM to 12:00 AM

DigiLocker Services

Degraded performance from 6:50 PM to 12:00 AM

DigiLocker E-Aadhaar API

Degraded performance from 6:50 PM to 12:00 AM

Updates
  • Identified
    Identified
    Dear customer, We hope you are doing great. We are currently experiencing a fluctuation in performance directly from the Source for DigiLocker E-Aadhaar API at Decentro. We are sorry for the inconvenience. We will keep you posted once the issue has been resolved and back to full functionality. Regards, Team Decentro