Decentro - Performance issue in Validate PAN_Detailed – Incident details

Experiencing partial outage

Performance issue in Validate PAN_Detailed

Investigating
Operational
Started 10 days ago

Affected

Decentro Fabric | Onboarding, Data & Risk

Partial outage from 8:02 AM to 12:00 AM

Fabric | Identities - KYC & Onboarding Module

Partial outage from 8:02 AM to 12:00 AM

Verification Services

Partial outage from 8:02 AM to 12:00 AM

Customer Verification

Partial outage from 8:02 AM to 12:00 AM

Validate API with PAN_DETAILED Document Type

Partial outage from 8:02 AM to 12:00 AM

Business Verification

Partial outage from 8:02 AM to 12:00 AM

Updates
  • Investigating
    Investigating

    Dear customer, We hope you are doing great. We are currently experiencing a fluctuation in performance directly from the Source for Validate PAN_Detailed APIs at Decentro. We are sorry for the inconvenience. We will keep you posted once the issue has been resolved and back to full functionality. Regards, Team Decentro