Decentro - Decentro - API Performance Fluctuation (PAN_DETAILED Document Type) – Incident details

Experiencing partial outage

Decentro - API Performance Fluctuation (PAN_DETAILED Document Type)

Identified
Operational
Started about 2 months ago

Affected

Decentro Fabric | Onboarding, Data & Risk

Partial outage from 8:52 AM to 12:00 AM

Fabric | Identities - KYC & Onboarding Module

Partial outage from 8:52 AM to 12:00 AM

Verification Services

Partial outage from 8:52 AM to 12:00 AM

Customer Verification

Partial outage from 8:52 AM to 12:00 AM

Validate API with PAN_DETAILED Document Type

Partial outage from 8:52 AM to 12:00 AM

Business Verification

Partial outage from 8:52 AM to 12:00 AM

Updates
  • Identified
    Identified

    Hi Team,

    We hope you are doing great. We are currently experiencing fluctuation in performance for PAN DETAILED API from provider's end.

    We are sorry for the inconvenience.

    We will keep you posted once the issue has been resolved and back to full functionality.

    Regards,
    Team Decentro

  • Investigating
    Investigating

    Hi Team,

    We hope you are doing great. We are currently experiencing fluctuation in performance for PAN DETAILED API from provider's end.

    We are sorry for the inconvenience.

    We will keep you posted once the issue has been resolved and back to full functionality.

    Regards,
    Team Decentro