Decentro - Decentro - API Performance Fluctuation (PAN_COMPARE) – Incident details

Experiencing partially degraded performance

Decentro - API Performance Fluctuation (PAN_COMPARE)

Identified
Major outage
Started 19 days ago

Affected

Decentro Fabric | Onboarding, Data & Risk

Major outage from 2:25 PM to 12:00 AM

Fabric | Identities - KYC & Onboarding Module

Major outage from 2:25 PM to 12:00 AM

Verification Services

Major outage from 2:25 PM to 12:00 AM

Customer Verification

Major outage from 2:25 PM to 12:00 AM

Validate API with PAN_COMPARE Document Type

Major outage from 2:25 PM to 12:00 AM

Updates
  • Identified
    Identified

    Dear customer,


    We hope you are doing great. We are currently experiencing fluctuation in performance for some of the APIs at Decentro.

    We are sorry for the inconvenience.


    We will keep you posted once the issue has been resolved and back to full functionality.


    Regards,
    Team Decentro