Decentro - Decentro - API Performance Fluctuation (PAN_COMPARE) – Incident details

Employment Verification experiencing degraded performance

Decentro - API Performance Fluctuation (PAN_COMPARE)

Resolved
Operational
Started almost 2 years agoLasted 24 days

Affected

Fabric | Identities - KYC & Onboarding Module

Major outage from 2:25 PM to 7:09 AM

Verification Services

Major outage from 2:25 PM to 7:09 AM

Customer Verification

Major outage from 2:25 PM to 7:09 AM

Validate API with PAN_COMPARE Document Type

Major outage from 2:25 PM to 7:09 AM

Updates
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Identified
    UTC
    Identified

    Dear customer,


    We hope you are doing great. We are currently experiencing fluctuation in performance for some of the APIs at Decentro.

    We are sorry for the inconvenience.


    We will keep you posted once the issue has been resolved and back to full functionality.


    Regards,
    Team Decentro