Decentro - Performance issue in Validate Bank Account | MAJOROUTAGE – Incident details

Experiencing partial outage

Performance issue in Validate Bank Account | MAJOROUTAGE

Identified
Degraded performance
Started 25 days ago

Affected

Payments

Degraded performance from 7:10 PM to 12:00 AM

User Verification V2

Degraded performance from 7:10 PM to 12:00 AM

Validate Bank Account

Degraded performance from 7:10 PM to 12:00 AM

Updates
  • Identified
    Identified
    Dear customer, We hope you are doing great. We are currently experiencing a fluctuation in performance directly from the Source for Validate Bank Account APIs at Decentro. We are sorry for the inconvenience. We will keep you posted once the issue has been resolved and back to full functionality. Regards, Team Decentro