Decentro - Performance issue in CKYC Search – Incident details
Experiencing partial outage
Performance issue in CKYC Search
Resolved
Degraded performance
Started 16 days agoLasted about 13 hours
Affected
Decentro Fabric | Onboarding, Data & Risk
Fabric | Identities - KYC & Onboarding Module
CKYC Services
CKYC Search
Updates
Resolved
Resolved
Dear customer,
We hope you are doing great. The APIs performance fluctuation has been resolved and they are fully functional now. Please reach us at support@decentro.tech for any concerns.
Regards,
Team Decentro
Identified
Identified
Dear customer,
We hope you are doing great. We are currently experiencing a fluctuation in performance directly from the Source for CKYC Search APIs at Decentro. We are sorry for the inconvenience. We will keep you posted once the issue has been resolved and back to full functionality.
Regards,
Team Decentro