Performance issue in Issue Refund

Resolved

Degraded performance

Started about 2 years agoSeptember 10, 2024Lasted about 1 hourSeptember 10, 202411:00 AM12:20 PMUTC

Affected

Payments

UPI Collections v3

Issue Refund

Updates

Resolved
September 10, 2024 at 12:20 PMUTC
Resolved
September 10, 2024 at 12:20 PMUTC
Dear customer, We hope you are doing great. The API/s performance fluctuation has been resolved and they are fully functional now. Please reach us at support@decentro.tech for any concerns Regards, Team Decentro
Identified
September 10, 2024 at 11:00 AMUTC
Identified
September 10, 2024 at 11:00 AMUTC
Dear customer, We hope you are doing great. We are currently experiencing a fluctuation in performance directly from the Source for Issue Refund APIs at Decentro. We are sorry for the inconvenience. We will keep you posted once the issue has been resolved and back to full functionality. Regards, Team Decentro

Decentro - Performance issue in Issue Refund – Incident details